Privacy Policy – Electro-Support
At Electro-Support, we value your privacy and are committed to protecting your personal information.
We may collect the following information:
Name
Email Address
Phone Number
Billing Information
Device Information
Order History
This information is collected solely for:
Processing orders
Providing customer support
Delivering digital products
Improving our services
Communicating important updates
We do not sell, rent, or share your personal information with third parties except when required by law or payment service providers.
All transactions are processed through secure payment gateways.
By using our website, you consent to our Privacy Policy.
For privacy-related inquiries:
Email: electrosupport24h@gmail.com
Refund Policy
Refund Policy – Electro-Support
Electro-Support primarily provides digital products including TV firmware, software files, and technical support services.
Digital Products
Due to the nature of digital downloads, all sales are generally considered final.
Refunds may be considered only if:
Incorrect file was delivered.
Download file is corrupted and cannot be replaced.
Product received is significantly different from its description.
Refund requests must be submitted within 3 days of purchase.
Repair & Technical Services
Refund eligibility for repair services depends on the nature of the service provided.
Approved refunds will be processed within 7-14 business days.
To request a refund:
Email: electrosupport24h@gmail.com
Terms & Conditions
Terms & Conditions – Electro-Support
By accessing and using this website, you agree to comply with these Terms and Conditions.
Services
Electro-Support provides:
TV Firmware Downloads
Software Solutions
TV Repair Support
Electronics Technical Services
User Responsibilities
Users agree:
Not to misuse downloaded files.
Not to redistribute purchased products.
Not to violate copyright or intellectual property rights.
Payments
All payments must be completed through approved payment gateways.
Product Availability
We reserve the right to modify, update, or discontinue products without prior notice.
Limitation of Liability
Electro-Support shall not be liable for damages resulting from improper installation, misuse, or unauthorized modification of software or firmware files.
Changes to Terms
We reserve the right to update these Terms and Conditions at any time.